Terms & Conditions

Terms & Conditions of use

These terms and conditions apply to all orders placed with RS DISCOUNTS via our web site, email, fax, phone or post. Any contracts resulting from use of this web site or other communication with RS DISCOUNTS shall be governed by English Law and any disputes will be resolved in the courts of England and Wales. Your statutory rights are not affected by these terms and conditions.

RS DISCOUNTS try to ensure that all material contained in this website is accurate and accept no responsibility for any loss which may be construed to be as a result of relying on information contained in this website, or in respect of any omissions or errors.

R S DISCOUNTS reserve the right to refuse orders placed with them.

Our address is:
RS DISCOUNTS,
29 High Street,
Pateley Bridge,
Harrogate,
North Yorkshire HG3 5AL.
England

Tel: +44 (0) 1423 712 049
Email: info@rsdiscounts.co.uk:  sales@rsdiscounts.co.uk:   rsdiscounts@btconnect.com

RS DISCOUNTS is a trading name of This “N” That Enterprises Limited Company No: -3032149   Reg office: - 29 High Street, Pateley Bridge, Harrogate, North Yorkshire HG3 5AL. England    VAT No: - 406-0918-71

Privacy Policy

This privacy policy sets out how RS Discounts uses and protects any information that you provide RS Discounts when you use this website.

RS Discounts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

RS Discounts may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We will only collect personal data that is absolutely necessary to fulfil your order and may collect the following information:

• Name
• Address including postcode
• Contact information including email address and phone numbers (for the purposes for fulfilling your order only)

What we do with the information we gather

We require this information for the following reasons:

• To process your order (payment authorisation is obtained via our merchant provider)
• Internal record keeping
• To assist in any queries relating to the order.

You will need to give consent to us using your personal information to fulfil your order and a consent box will be found on your basket page of the website.

Your rights under GDPR – you can make a specific request and be assured that personal data is not being misused for purposes other than the legitimate purpose that it was originally given , the eight key rights are as follows:

1. Right to information

2. Right to access

3. Right to rectification

4. Right to withdraw consent

5. Right to object

6. Right to object to automated processing

7. Right to be forgotten

8 Right for data portability

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data requests / breaches

We will ensure that all data is accessible and we are able to handle requests for deletion, rectification or disclosure and will respond to any data breaches at no cost to you within 72 hours .

Payment Gateway

Your basket page will clearly state that Paypal is the payment gateway provider. Paypal will process the payment securely further details on how they collect and use your information can be found here – https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Consent to use cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We need your consent to use cookies and you can choose to accept or decline cookies. This may prevent you from taking full advantage of the website if you decline.

Your privacy is important to us. Information which identifies you personally will be utilised only to provide the services you require and for providing you with information about all our products and services and those of our associated companies. We do not store credit card details nor do we share customer details with any 3rd parties unless we are required to do so by law. If cookies are used they will also only be used to assist the purposes set out in this privacy policy.

Prices

Prices on our website reflect orders made and paid via the internet only. If you wish to collect in person at the same internet advertised price and negate shipping charges You MUST have paid for the order online and been advised by us it is ready for collection otherwise the price is as listed or quoted in the shop at the time you visit our shop. Prices shown are inclusive of VAT where applicable and are subject to change without notice. Items shown are subject to availability.

Orders

Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order. The responsibility for the goods as shipped is ours until you are in receipt of the goods.

All goods are sold subject to availability. If an order is delayed due to stock availability we will advise you by e-mail and offer the option to cancel the order with a full refund.

Payment

Payment will be in full and accepted by credit or debit card, bank transfer, cheque or cash in person and will be in Pounds Sterling.

Cheques should be made payable to: - R S DISCOUNTS

Delivery

A flat rate of £4.95 will be charged on all orders and dispatched within 1 working day. We use Royal Mail's 1st Class delivery service or APC next day service. We must be notified of any items damaged in transit, short delivered or not as ordered within 7 days of receipt. After 7 days you will be deemed to have accepted the order as undamaged and correct.

Recycling

Recycled packaging will be used whenever possible.

Cancellation and Returns

Under the Distance Selling Regulations, you (the buyer) have a period of 14 days after the date of delivery within which you can cancel this purchase and get your money back, including the original postage and packing charges. However, you (the buyer) must pay for the cost of returning the item which should be sent by recorded delivery.

If you wish to cancel your purchase you must notify us within 14 days of taking delivery using the contact form. Any un-wanted item returned, must be un-used and in the original un-damaged saleable packaging and sent along with your original receipt within 21 days of taking delivery. Items not returned within 21 days will be deemed to have been accepted. Personalised or specially ordered items are not returnable unless faulty. Please note that you (the buyer) are responsible for the cost of returning the item. 

If you think you have Faulty/Damaged goods you should first state the problem using the contact form. The goods should then be returned by recorded delivery within 7 days again stating the nature of the fault and accompanied with your original receipt for a full refund or exchange. 

Liability

RS Discounts accepts no liability for any direct, indirect, special, or consequential damages, or any lost profits, or other losses or damages of any kind, whether or not RS Discounts is advised of the possibility of such damages, that may occur as a result of using this website and the software/data it contains.